Doubletree by Hilton London Heathrow is not located in any of the five Heathrow airport’s terminals. It is located on Bath Road, about 5 km to Terminal 1/2/3, 7 km to Terminal 4, and 10 km to Terminal 5. You can reach the hotel from the airport with Hoppa Bus, black cab, private taxi (£16 one way) or self-drive (£12.50 per day parking charge). There is nothing much to do or see within its immediate vicinity.
Lobby & Check-In
I arrived at this DoubleTree at 11 am on a Saturday morning. There were three check-in counters – two of which were manned. Check-in was smooth and quick, and I was on my way to my room in no time (whilst munching on that classic DoubleTree cookie – let’s not forget the Cookie!). The elevators to the guest floors were located just around the corner to the right of the check-in desks. Also located here was a computer, an ATM and a vending machine (the former was out-of-service).
The lobby area was relatively small. The seating area was by the entry hallway leading to the car park. There was a sky roof which allowed ample natural light to come through into the lobby areas. Opposite the lobby, there was a bar/lounge area with multiple tables and chairs. The décor here was modern and aesthetically pleasant.
I was given a Hilton Honors room on the fourth floor. My room was a twin room with two single beds. It was not very spacious but adequate. Only one bed had a wall plug beside it. So for the other person in the other bed, there was no option to charge a phone during the night – unless you have an ultra long cable with you (thankfully, I did).
The room was equipped with a safe, iron and ironing board, kettle and tea and coffee. There was also a work desk located beside the window.
I must admit, I do have a couple of negatives. I did not have a great sleep for either of the nights I stayed at this DoubleTree hotel. The mattress was hard and the pillows were far too soft. If you placed your head in the centre of the pillow, your head would sink completely and the sides of the pillow would go around your head – no support whatsoever. I resorted to folding the pillow in half.
The thermostat in the room did not seem to work if you wanted to warm the room, but was fine for cooling the room.
The bathroom was smallish, equipped with bathtub shower. The shower pressure was not that great but not excessively bad either. The mirror was large and heated, giving you a steam-free view. Basic amenities (shampoo, conditioner, body wash and body lotion) were provided.
DoubleTree Heathrow has no executive lounge. Breakfast was at the ground floor restaurant, adjacent to the reception area. Breakfast consisted of a decent hot buffet spread of eggs, sausages, bacon, tomato, hash browns, fried toast and mushrooms. The standard pastries, cereals and fruit selection were also available. A nice touch was their catering for people with a gluten-free diet.
Also available at this DoubleTree hotel was a fitness centre and a bar area (which I did not use).
There was a ‘hotel-approved’ car service to and from Heathrow Airport, Windsor and Central London. The charge for a car (1-3 passengers) to Heathrow was GBP 16 one way.
My experience at DoubleTree by Hilton Heathrow fell short of my other experiences with this hotel brand. Having just stayed at the DoubleTree in Edinburgh a few nights prior and several DoubleTrees in Asia, the hotel seemed to be of a lower standard in terms of the room comfort.
The reason why we reviewed DoubleTree Heathrow was because it is a solid alternative to the other hotels available by the Heathrow area. If you want a branded name, near the airport that is budget friendly, DoubleTree Heathrow is a solid choice. Often you can get this hotel for £50-£70 per night. The other hotels nearer to Heathrow’s terminals can range from £120 to £250 per night, especially on weekdays. But remember, it is not an easy train hop to the hotel from the airport. You must take into account the transportation charges to and from the hotel which might defeat the objective of saving some money.
If you are constrained by budget, you should consider Premier Inn London Heathrow Terminal 4 for overnight stays. It is linked to Terminal 4 and can be reached by foot about 7-8 minutes via a covered walkway. It is new and clean, and very budget friendly, most often available around £29 to £50 range. The more advance you booked, the cheaper it is. Transport from here (bus, tube and Heathrow Express) to any of the terminals is free. Read our review on Premier Inn London Heathrow Terminal 4.