Hotel Madrid Centro is a 3 star rated hotel that used to be part of Tryp hotels but is now under the management of Melia Hotels.
Hotel Madrid Centro is centrally located in Madrid. It is situated at the north-west end of Gran Via, near Plaza de Espana. In this vicinity, there are numerous theatres, restaurants and shopping centres. The major tourist attractions are also nearby. To name a few, Plaza Mayor, Plaza de la Puerta del Sol, Mercado San Miguel, Cathedral Santa Maria and Royal Palace of Madrid are all within walking distance, around 10-12 minutes’ walk. The main shopping area at Plaza del Callao is less than 5 minutes by foot.
Check-In and Lobby
The reception area was on ground floor and tiny in size. It did not take more than a small group of people to check in to overflow this area. When we checked-in, there was only one person on duty and we had to wait ten minutes for him to finish his telephone conversation. Otherwise, our check-in went smoothly. The main elevator was just a few feet away from the reception counter. It can be dauntingly slow during busy periods. Oddly, there was a casual foyer on the first floor with brightly coloured sofas and rugs. This was like an extension to the lobby, but totally segregated from the reception as they were on different floors.
Our bedroom was on the 11th floor, the highest in this hotel. It overlooked some blocks of buildings which were not that exciting (but not a dump either). The bedroom was small, barely manageable with two people. It was also very basic. It had a narrow working counter/desk but with no available power supply unit for charging the laptop. A power outlet was available by the bedside table on each side, requiring an European round plug. There was no USB charger. The 25” television sat on the desk too, competing for the limited space. Only two channels were in English (CNBC and Bloomberg).
The room was equipped with a safe. Flooring was of wood laminate. There was no refrigerator or coffee-making facilities.
The biggest disappointment was the bed itself. It was creaky and the mattress was hard and had definitely seen its better days. The comfort factor was definitely lacking here. The centrally-controlled heating and air conditioning unit was also very loud. The thermostat control in the room was as good as useless. Overall, it was a challenge to get a restful sleep.
Surprisingly, the bathroom was nicely fitted with marble/granite tiles and countertop. It even had a bidet. The bath was a shower-bath combined unit. Towels were ample and fluffy. The hair dryer was wall-mounted and worked well. Apart from hand soap via a dispenser, there were no other amenities provided.
There was not much space in the bathroom. There was no way two people can be in the bathroom at the same time. If someone was using the toilet, access to the bathroom was practically impossible.
Despite my negative comments, I have to say that overall, the hotel admirably maintained the cleanliness of its room and public spaces. Both the bedroom and bathroom were very clean.
As for other facilities, the hotel has a fitness room and restaurant. I did not use both. For dining, you are spoiled for choices offsite in the neighbourhood. Expectedly, there was no swimming pool, being a three star hotel.
I booked directly on Melia’s website for €115 plus 2000 Melia Reward points per night, prepaid and non-cancellable. You can get free 2000 Melia Reward points by simply signing up for its membership.
The hotel is OK, but I will certainly not be coming back here any time soon. A hotel room, for all its intents and purposes, should provide the guest a good night’s sleep. The inability to enjoy this convinced me it was not worthy of a repeat.
Having said that, if you are torn between budget and location, Hotel Madrid Centro is not a bad compromise, provided you can put up with some discomfort. It is a place that you would not want to stay for a long period. 2 or 3 nights should be bearable, as long as you will be spending a lot of time outside. The one thing going for this hotel is its good central location and its room rate affordability when compared to others in the same area.
Tips for Madrid:
It is easy to get from and to Madrid airport using the Metro. Simply take Line 8 from the airport and change at Neuvos Ministerios for Line 10 to Plaza de Espana station. Take exit 3 Gran Via; the hotel is less than 100 metres from the station. The cost is €6.25 one way from the airport (inclusive of Metro card). The return journey costs €5 one-way.
Churros at Chocolateria San Gines
Enjoy churros at Chocolateria San Gines. It is open 24 hours daily, only 10 minutes walk from Hotel Centro Madrid. Dunk the churros into a cup of hot chocolate. One helping of six churros and hot chocolate with a cup of cappuccino is €6.50. Chocolateria San Gines is the oldest churro café in Madrid.
Dining at Sobrino de Botin
Sobrino de Botin is the oldest restaurant in the world, a title confirmed by Guinness World Record. It is located by Plaza Mayor, only 12 minutes walk from Hotel Madrid Centro. It is famous for its roasted suckling pig and roast lamb. A roast pig and soft drink will set you back about €30 per person.